Clients are our top priority.
We will be responsive and compassionate to the needs of those in our care.
We maintain a deep commitment to demonstrate empathy, sensitivity, and integrity with all people utilising our services
We are dedicated to life-long learning and the highest possible standards of quality, efficiency, professionalism, and client care.
Safety and Confidentiality
We are dedicated to maintaining a safe, positive environment for our clients and staff that ensures client confidentiality
We are committed to a supportive, collaborative teamwork approach that enhances creativity for clinically excellent, effective service delivery
We prioritise the health, well-being and lifestyle of our team and their family
We are passionate about making a real difference through:
Continuously contributing to building a stronger, more resilient community
Leaving the planet in better shape for future generations
Ensuring our organisation continues to provide services well into the future
To be an organisation that provides excellent mental health care for members of the wider NE Victorian community and to improve the quality of life for each client.
Become a leader in clinical excellence in the Hume Region and beyond by exceeding expectations and a commitment to continuous improvements
Provide a friendly, inviting, safe, and caring environment for our valued clients, clinicians and staff members
Continuously deliver client services beyond expectations
Be the mental health partner of choice for GPs because they know we take excellent care of their patients
Assist every client achieve improved mental health through clinicians' utilisation of evidence-based, best practice mental health care
Be a workplace of choice by building a culture and environment that promotes education, trust, and dedication through supportive teamwork